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    Frequently Asked Questions




 What is my license code?

All our products are available on trial version. The registered version allows you to every fonctionnalities of the product. To get the registered version, you have to buy the product. After the product's purchase on our website, you will receive the license code by e-mail. This registration number registers and grants the product.



 I have lost my license code, can you help me?

Yes, we can help you.
First of all, you must log on our website to get to your account. then, go on the page
"My Account" and select "Orders History". Click on "License Code Request". An E-mail including the license code is being sent to you.



 What if my license code is invalid?

You receive a message telling you that your license code is invalid. Look carefully if you have correctly entered the license code. This registration number is made out of letters and numbers. It is possible that you did not entered the good code. We suggest you to do a
"Copy / Paste" of the information you have received by Email. Also look carefully that the information you have sent match with the software that you want to register. Each software has its own code. If ever after these instructions your license code does not work, please contact us.



 If I change the email address on my account, will i lose my license code?

No, you can always get to your account ("My Account") on our Website. If you change your E-mail, your license code will be the same.



 Are the products available on Media (CD/DVD)?

No, our products are available only by downloading them on our website. However, you can also burn them on CD/DVD for your personal usage.



 Can I buy your products from a retail store?

No.



 Can I install your product on multiple computers with one license?

No, a license is applied only to one computer.

*We allow the screensavers' installation on your computer and your laptop. This is applied only to the screensavers.



 What is the 128-bits SSL encryption?

SSL (Secure Socket Layer) is an encryption and securisation protocole of the transactions you do on internet. This technology protects confidentially the information between the server(US) and the customer(YOU).



 I did not receive your e-mail (license number, password requested, ...) ?

Did you check in your junk folder?






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